AAsk the Buyer

Cyber Essentials and insurance: how to get them before you bid

The two things that most often stop a new supplier at the pass or fail stage. Plan for about two weeks.

Last checked: 13 October 2026

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1. Why buyers ask for these

Checked against official and certification body pages on 13 October 2026. Prices and rules change, so check the links before you pay.

Most tenders have pass or fail gates before anyone reads your answers. Security and insurance are two of the most common. If you do not hold them when the tender closes, you can be rejected without being scored.

  • Cyber Essentials shows you have basic protection against common internet attacks.
  • Insurance shows the buyer is covered if something goes wrong, and that you can pay for it.
  • Both take time to arrange. Do not start the week a tender closes.

Real example

The G-Cloud 15 tender asked every supplier for Cyber Essentials, and for at least £1m professional indemnity, £1m public liability and £5m employers' liability for most lots. Other tenders set their own levels. Always read the pack.

2. What buyers usually ask for

RequirementCyber EssentialsWhat it isA government-backed security certificate. Self-assessment marked by an assessor.Cost and timeFrom £320 + VAT for 0 to 9 staff. Often a few days.Who needs itAsked for in many public sector tenders.
RequirementCyber Essentials PlusWhat it isSame, plus a technical audit of your devices and network.Cost and timeQuoted individually.Who needs itOnly when the tender asks.
RequirementEmployers' liability insuranceWhat it isCover if an employee is hurt or ill because of work.Cost and timeLegal minimum cover £5m.Who needs itAny business with employees.
RequirementPublic liability insuranceWhat it isCover if a third party is injured or their property is damaged.Cost and timeQuote from a broker.Who needs itOften asked, at a stated level.
RequirementProfessional indemnity insuranceWhat it isCover if your advice or work causes a client a financial loss.Cost and timeQuote from a broker.Who needs itConsultancies, IT and advice firms.
RequirementCyber insuranceWhat it isCover for data breach and cyber incidents.Cost and timeIncluded with Cyber Essentials for some organisations (see section 3).Who needs itAsked in some tenders.
RequirementData Security and Protection ToolkitWhat it isAn NHS online self-assessment for organisations handling NHS data.Cost and timeFree. Takes time.Who needs itNHS and some health and care tenders.

3. Get Cyber Essentials: step by step

  1. Step 1. Decide who is in charge

    Choose one person to lead. A board member or equivalent must sign off the answers, so choose someone with the authority.

  2. Step 2. List your devices and accounts

    • Every laptop, desktop, tablet and phone used for company work. Include personal devices and home working.
    • Where your team works from, including anyone outside the UK. Check the question set for what it asks about this.
    • Your cloud services: email, file storage, accounting, project tools.
    • Your router or firewall at each location, and how people log in.
  3. Step 3. Download the free question set

    • Download the question set (PDF or Excel) from IASME. It is free.
    • Read it first. Prepare answers before you pay.
    • Free help from the NCSC includes a readiness tool and a 30-minute consultation for small businesses.
  4. Step 4. Fix the gaps

    Cyber Essentials checks five areas:

    AreaFirewallsIn plain wordsA barrier between your devices and the internet.Typical fixTurn on the built-in firewall. Check your router settings.
    AreaSecure configurationIn plain wordsDevices set up safely.Typical fixRemove unused software and accounts. Change default passwords.
    AreaSecurity updatesIn plain wordsSoftware kept up to date.Typical fixTurn on automatic updates. Remove software the maker no longer supports.
    AreaUser access controlIn plain wordsOnly the right people have access.Typical fixSeparate admin accounts. Remove leavers. Use multi-factor sign-in.
    AreaMalware protectionIn plain wordsProtection against viruses and bad software.Typical fixUse up-to-date protection on every device.
  5. Step 5. Apply and pay

    • Choose how to apply: self-led through IASME, or supported by a Certification Body licensed by IASME.
    • Register and pay. You get login details for the online portal.
    • You have 6 months from applying to submit.
    Organisation sizeMicro: 0 to 9 employeesPrice (excluding VAT)£320
    Organisation sizeSmall: 10 to 49Price (excluding VAT)£440
    Organisation sizeMedium: 50 to 249Price (excluding VAT)£500
    Organisation sizeLarge: 250 and overPrice (excluding VAT)£600

    Prices are from IASME and can change. A Certification Body may charge more for help.

  6. Step 6. Complete the self-assessment

    • It takes about an hour if your answers are ready.
    • Answer honestly. The assessor marks it.
    • A board member or equivalent signs it off.
    • Keep a copy of your answers. You need them next year.
  7. Step 7. Get your result

    • Assessors usually aim to return results within 3 days.
    • If you fail, you have 2 working days to fix simple issues and resubmit at no extra charge.
    • If you still fail, you must apply and pay again.
  8. Step 8. Use and renew your certificate

    • Download your certificate. Save the number. Buyers can check it on the IASME certificate search.
    • It lasts 12 months. Diary a renewal reminder for 2 months before expiry.
    • Put the certificate in your Find a Tender supplier information under trade assurances, and use it in every tender.

Cyber insurance included

UK organisations with turnover under £20m that certify their whole organisation automatically receive cyber liability insurance arranged by IASME. Read the terms and exclusions before you rely on it. It does not replace professional indemnity cover.

4. Cyber Essentials Plus

  • Do it only if a tender asks for it. It is the same five areas, plus a technical audit.
  • The audit includes vulnerability scans and tests a sample of your devices and internet-facing systems. It can be remote or on site.
  • You get quotes from Certification Bodies. Cost depends on size and complexity.
  • If you finished the self-assessment less than 3 months earlier, you do not have to repeat the questions.

5. Insurance: step by step

  1. Step 1. Employers' liability: do you need it?

    • If you employ staff, the law says you must have it from the day you take on your first employee.
    • The minimum cover is £5 million, from an authorised insurer.
    • The fine is £2,500 for each day you are not properly insured, and £1,000 if you do not display your certificate.
    • You may be exempt if you only employ close family members or people based outside England, Scotland and Wales. Check the GOV.UK page for the exact rules.
    • If you only use contractors or directors, ask a broker whether you need it. Do not guess.
  2. Step 2. Check what the tender asks for

    • Look in the selection questionnaire or conditions of participation for the cover levels.
    • Write down each type and amount. For example: public liability £1m, professional indemnity £1m.
    • Note whether the cover must be in place at tender or only at contract start.
  3. Step 3. Get quotes from a broker

    • Use an insurance broker. They can arrange several covers together.
    • To find one, use the British Insurance Brokers' Association (BIBA) find a broker service.
    • Check the insurer is authorised on the Financial Conduct Authority register.
    • Tell the broker: what you do, your turnover, number of staff and contractors, who your clients are, and the cover levels in the tenders you want.
    • Ask: does the professional indemnity policy cover technology and AI advice? Does it cover subcontractors? What is excluded?
  4. Step 4. Buy and keep the evidence

    • Save the certificate for each policy. Note the insurer, the policy number, the cover level and the end date.
    • Display the employers' liability certificate where employees can access it, for example on a shared drive.
    • Diary renewals. An expired policy fails the gate.
  5. Step 5. If a tender asks for more than you have

    • Ask your broker if you can increase the cover, and how much it costs.
    • Ask the buyer in a clarification whether they will accept a commitment to increase cover if you win. Some do.
    • If you cannot meet it, consider partnering as a subcontractor, or pass.

6. Your gate sheet

Fill this in once. Use it for every tender.

ItemCyber EssentialsHeld?Level or numberExpiry date
ItemCyber Essentials PlusHeld?Level or numberExpiry date
ItemEmployers' liabilityHeld?Level or numberExpiry date
ItemPublic liabilityHeld?Level or numberExpiry date
ItemProfessional indemnityHeld?Level or numberExpiry date
ItemCyber insuranceHeld?Level or numberExpiry date
ItemICO data protection fee paidHeld?Level or numberExpiry date
ItemOther (ISO, DSPT)Held?Level or numberExpiry date

7. A two-week plan

WhenDays 1 to 2What to doChoose the lead. List devices and accounts. Download the question set.
WhenDays 3 to 6What to doFix the gaps. Turn on updates, multi-factor sign-in and malware protection. Remove old accounts.
WhenDays 3 to 5What to doAsk a broker for insurance quotes in parallel.
WhenDays 7 to 8What to doRegister, pay and complete Cyber Essentials. Board member signs off.
WhenDays 9 to 12What to doGet the result. Fix and resubmit if needed. Buy insurance.
WhenDays 13 to 14What to doSave certificates. Add them to Find a Tender. Fill in the gate sheet. Diary the renewal dates.

8. Common problems

ProblemWe are a new company with no accountsWhat to trySay so. Insurance and Cyber Essentials do not depend on trading history. Ask the buyer how they treat new companies.
ProblemTeam uses personal devicesWhat to tryList them in your answers. Make sure they meet the same rules. Consider company-managed devices.
ProblemSome of the team work abroadWhat to tryCheck the question set for scope. Tell the buyer honestly where data is handled.
ProblemFailed the assessmentWhat to tryFix the points the assessor lists within 2 working days and resubmit.
ProblemInsurer will not cover AI adviceWhat to tryTry other brokers and insurers. Ask them to describe the exclusion in writing.
ProblemThe tender needs cover we cannot afford yetWhat to tryAsk for a clarification. Or partner as a subcontractor under a larger supplier's cover.

General information to help you get started. It is not legal advice. Check answers carefully and take advice where you are unsure. It is not insurance or security advice. Ask a broker about cover and read the tender requirements for your own case.